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Last updated: October 24, 2025

This Privacy Policy explains how Wrist.pk (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from wrist.pk (the “Site”) or interact with our services (the “Services”).

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. Whenever we do, we’ll update the “Last updated” date above and publish the revised version on our Site.

Information We Collect
We collect personal information to provide and improve our Services, process your orders, and communicate with you. The type of information we collect depends on how you use our Site.

Information You Provide to Us

• Contact details like your name, email address, phone number, and shipping address.
• Order details such as billing address, payment confirmation, and purchase history.
• Account details like username, password, and security information.
• Customer support details, including messages you send to our team.

Some features may require specific information. If you choose not to provide it, you might not be able to use those features.

Information Collected Automatically
When you visit Wrist.pk, we automatically collect certain information about your device and how you use our Site (“Usage Data”). This may include:

• Device type, operating system, and browser type.
• IP address and general location data.
• Pages viewed, time spent, and actions taken on our Site.

We use cookies and similar technologies to collect this data and enhance your browsing experience.

Information from Third Parties
We may also receive information about you from third-party partners such as:

• Payment processors for processing orders securely.
• Delivery and logistics providers for shipping your products.
• Analytics or advertising partners to help improve our marketing efforts.

How We Use Your Information

• Order processing: To confirm, fulfill, and deliver your orders.
• Customer support: To respond to your inquiries and provide assistance.
• Marketing and communication: To send you product updates, promotions, or newsletters (you can unsubscribe anytime).
• Security and fraud prevention: To detect and prevent unauthorized activity or misuse.
• Analytics and improvement: To understand how users interact with our Site and make improvements.

Cookies
We use cookies to store your preferences, enhance functionality, and understand traffic patterns. You can manage or disable cookies through your browser settings, but doing so may affect how our Site functions.

How We Share Information
We only share personal information when necessary to operate our business or comply with legal obligations. This may include sharing with:

• Service providers such as payment processors, shipping partners, and hosting providers.
• Business partners who assist with marketing or promotions.
• Authorities or regulators when required by law.

We do not sell or rent your personal data to any third party.

Data Retention and Security
We keep your information only as long as necessary to provide our Services, meet legal requirements, and resolve disputes. While we use industry-standard safeguards to protect your information, no online system is completely secure.

Your Rights
Depending on your location, you may have rights regarding your personal information, such as:

• Accessing or requesting a copy of your data.
• Requesting corrections or deletion of inaccurate data.
• Opting out of marketing communications.
• Restricting how we process your data, where applicable by law.

To exercise these rights, contact us using the details below. We may need to verify your identity before processing your request.

Children’s Privacy
Our Site and Services are not directed at children under 16. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, please contact us so we can delete it.

International Data Transfers
By using our Services, you understand that your information may be processed or stored in locations outside your country of residence. We take reasonable steps to ensure your data is protected in accordance with this Privacy Policy.

Complaints
If you have concerns about how we handle your data, please reach out to us first. If you’re not satisfied with our response, you may have the right to file a complaint with your local data protection authority.

Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:

Email: support@wrist.pk
Address: Wrist.pk, City Center Shopping Mall, Karachi, Pakistan

For the purpose of data protection laws, Wrist.pk is the data controller of your personal information.